Frequently Asked Questions
Virtual Tour Photo Shoot
Call (406) 396-0888 or use our order form
In most cases, a photo shoot will take about an hour. This will vary on the size of your business.
You are welcome to clean and tidy things up prior to the photography session, but remember that the aim of the photographs is to show customers what they would expect to see if they visited your business on a normal day.
Photo shoots will include the main customer-facing areas of your business. We can work with you to determine what areas of your businesses you would like to highlight, or even exclude from the shoot. Once again, the goal of the photographs is to show customers what they would expect to see if they visited your business on a normal day.
We know you are running a business, and that is why we designed photo shoots to be as non-disruptive as possible. We will work around your schedule to ensure that photos are taken at a convenient time for you and your business. Photo shoots do not require any sort of special equipment, lighting, or setup, so you are free to stay open. Although photo shoots are non-disruptive and should not interfere with your normal business operations, it is a good idea to let your customers know photography is in process and to avoid being in view of the camera, whenever possible.
Because Google wants to keep the focus of the photos on the inside of your business, we aim to have as few people in the shots as possible. During the shoot, we may put up a sign and alert customers and employees about to be photographed. As the business owner it would be your responsibility to notify your employees and customers that the photo shoot is taking place.
Yes, we encourage you to share the walk-through experience of your business with your customers. To embed the 360-degree panoramas on your website, simply find the HTML snippet from a good point of view of the panoramic imagery on Google Maps, click on the “Link” button , click “customize and preview embedded map,” and then copy and paste the HTML to embed in your website. If you’re looking for even more customizability with your images, check out the Google Maps API.
Yes, you are welcome to coordinate a repeat shoot as often as you’d like. We offer discounted pricing for repeat shoots if they happen within one year of the original shoot. Many businesses who have recently renovated their interiors or that have seasonal decor will request a reshoot. Remember that you can always upload your own up-to-date photographs through Google+ Local as well.
Yes! The Google Virtual Tour is great for Google Maps. But we have additional options for sharing the 360 panoramas on your website. Ask us about our enhancements!
The Sign Up Process
When potential customers search for your business by name on Google, they will see the images displayed directly on the search results page. These panoramic images will also be published on Google+ Local pages, Google Maps and other Google properties and give customers a better sense of the layout, decor and beauty of your business interior. Using easy-to-use html snippets or Maps APIs, you can also link to these images from your own business website, attracting potential customers who visit your website too.
As a professional photographers we have been trained, and certified by Google as Google Trusted Photographer to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. We are certified to take pictures using fisheye lenses and rotating camera turrets (mounted on tripods) that, once uploaded to Google’s processing pipeline, will be transformed into 360-degree panoramic imagery and a walk through of your business. Once the pictures are uploaded from our high end cameras, Google’s processing pipelines use sophisticated image stitching, HDR, image matching and other technologies to produce these panoramic walkthroughs.
Call or email us today: (406) 396-0888 or email us using our contact form.
Brick and mortar businesses are allowed. Online only businesses do not qualify.
Because Trusted Photographers are not employees or affiliated with Google, we individually decide how much to charge for our services. Google expects the Trusted Photographers to offer our services at a fair market value, and acceptable price for the service. Prior to any photo shoot, we will present the Service Agreement, specifying the services, for your acceptance.
Privacy and Legal
Photo shoots will exclude any areas of your businesses which you would not like to feature. All panoramic imagery will be processed by Google’s state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery. At any time you may request additional blurring or takedown of entire images through our Report a Problem link at either the bottom of the pano image, or within your Google+ Local page.
You must have the proper authority to allow us access to the business premises to collect photographs and to subsequently allow Google to use those photographs in its products and services. People with this authority include the owner of the business or a director or manager with the designation to make those commitments on behalf of the business. Please note that by agreeing to the terms and conditions and the Google Terms of Service, before your photo shoot, you are confirming that you have the authority to make that commitment.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. For example, further integration with Google Maps will allow customers to find these images easily from the 360-degree Street View imagery of nearby roads for many locations.
Because of the technology takes individual unstitched and unreviewed images that need considerable processing after we upload them, to produce the attractive ‘walk-through’ experience, you will not be able to review the images before they are uploaded to Google.
Yes. You may also ask us to take down all panoramas. At this time we are unable to take down individual panoramas. To request blurring or takedown click on the "Report a Problem" link on the specific images where you see issues and provide the requested information. Please note that the blurring/removal process may take several days.
Yes, your photos might be removed if they are found to violate the Google photo policy. Although all business images undergo quality review before being uploaded, some photos may still be reported as inappropriate and later removed. The complete photo policy can be found here: http://maps.google.com/help/photospolicy_maps.html
Similar to Google's policy for Street View imagery, the “Report a Problem” tool enables users to request further blurring of images that feature the user in the 360-degree imagery. Users can also request the removal of images that display inappropriate content, and business owners can ask us to remove 360-degree images taken by photographers through the “Report a problem” link or the “Report inappropriate photo” link for feature photos.